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LiveWell Dentistry Privacy Policy

Last Updated: December 2025

LiveWell Dentistry (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, schedule an appointment, or interact with our online services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Date of birth (if provided on forms)

  • Appointment details

  • Messages sent through contact forms

  • Insurance information (if submitted)

B. Automatically Collected Information

  • When you visit our site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Cookies and analytics data

  • This helps us improve website functionality and user experience.

Note: Clinical and medical information collected through secure patient forms or in-office is protected under HIPAA and handled separately from general website data.

2. How We Use Your Information

We use your information to:

  • Schedule and confirm appointments

  • Respond to questions or inquiries

  • Improve website performance and user experience

  • Send service updates or reminders

  • Maintain internal business and operational records

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information.

3. HIPAA Compliance

If you submit health-related information, it is handled in accordance with HIPAA (Health Insurance Portability and Accountability Act).
Protected Health Information (PHI) is stored securely and only accessible by authorized dental staff.

We will never disclose your PHI to third parties unless:

  • Required by law

  • You provide written authorization

  • For treatment, payment, or healthcare operations

4. Sharing Your Information

We may share information with:

  • HIPAA-compliant patient management systems

  • Insurance providers (when necessary for billing)

  • Service vendors who support our website (hosting, analytics)

  • Law enforcement or regulators if required by law

These third parties are required to maintain confidentiality and cannot use your data for their own purposes.

5. Cookies & Analytics

Our website may use:

  • Cookies

  • Google Analytics

  • Third-party tracking tools for site performance

You can disable cookies through your browser settings, but some features may not function properly.

6. Data Protection

We use reasonable administrative, technical, and physical safeguards to protect your information.
While no system is 100% secure, we maintain industry-standard practices to safeguard data.

7. Links to External Websites

Our website may include links to third-party sites (insurance portals, forms, maps, etc.).
We are not responsible for the privacy practices or content of external sites.

8. Your Rights

You may request to:

  • Review or update your personal information

  • Request deletion of contact form submissions

  • Opt out of marketing emails or reminders

  • Request information about how your data is used

To exercise these rights, contact us at:

9. Children’s Privacy

Our website is not intended for individuals under 13.
We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, contact:

LiveWell Dentistry
333 NW 70th Ave, Ste 106, Plantation, FL 33317

info@livewell-dentistry.com

954-587-8882

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